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We strive to be a theatre for everyone and work hard to be as accessible as possible. We’re constantly thinking of ways to improve our service and we always welcome feedback from our audiences, so please get in touch if there is any way we can make your next visit even better.

Call us on 0121 236 4455 or email

Recite Me

We offer Recite Me on our website, which can be enabled by clicking the round icon on the bottom left of your screen. The icon opens a toolbar at the top of the page. To turn off Recite Me click the red cross on the tool bar positioned top right in your screen.

Accessible Parking

As a city centre venue, we do not have any parking facilities. There are four disabled parking bays on Cambridge Street for any audiences with access requirements. Blue badge parking is also available at the Brindley Drive car park.

Accessible Toilets

We offer toilets on both the ground floor and mezzanine.

For the female toilets, rows D-F, from seats 1-4 are closest. Please note the ends of row D are wheelchair spaces.

For the male ground floor and accessible toilets, rows D-F, from the end of row to seat 27  are closest.

For the first floor toilets, rows J-M, from seats 1-6 are closest.

Step Free Access

Wheelchair seating is available for every performance in all of our spaces.

Front Door & Lift Access 

Our doors are now officially open for you to come and enjoy The Rep following refurbishments. We have a two entrances located opposite the fountains on Centenary Square with ramp and lift access to the box office. More information can be found here.

Box Office Counter

Our Box Office features an accessible dropped counter.

Seat Information

Our auditorium seats are 60cm high, 48cm and 48cm deep. There is a handrail on one side of the staircase inside the auditorium. Level entry to the auditorium with step-free seating access is available on rows D & L.

Guide Dogs

We welcome guide dogs throughout the theatre; they can be taken into the auditorium or left with a member of staff during the performance. Just let us know what you prefer when making your booking.

Hearing Assistance 

We offer an up-to-date Hearing Assistance system in all three of our auditoria. All of our counters are fitted with hearing loops and several members of our Front of House team use BSL.

Prayer Room

We offer a multi-faith prayer room at every performance. Contact us for more information or ask a member of the Theatre team on arrival.

Facilities For Families

You’ll find baby-changing facilities in our accessible toilet on the ground floor.  We offer discounts for families on most shows. Read more here

Breakout Space

During Relaxed Performances, a breakout room is available on the mezzanine floor. This space has sensory lights and toys for audience use.

Audiences Forum

We are always looking for ways to improve our access provisions. Get in touch if you would like to join the conversation and join our next access focus group session on Tue 7 Jun at 6pm.

Sessions take place on zoom with BSL Interpreters and live captioning.