Access

Relaxed performances are designed to welcome people with a learning disability or sensory and communication conditions, or anyone that would benefit from a more relaxed performance environment. There is a relaxed attitude to noise and movement and some small changes made to the light and sound effects.
 

East is East
Relaxed Performance - Thu 23 Sep, 2.30pm

Coming To England
Relaxed Performance - Sat 5 Mar, 2.00pm

Guide dogs are welcome throughout the theatre and can be taken into the auditorium or left with a member of staff during the performance. Please let us know if you need this service when making your booking.

Our Audio Described Performances offer a live description of what's happening on stage in addition to what the actors are saying. This can be done using headphones that you can borrow from The REP, or through the mobile connect app.

Headsets can be pre-booked through Box Office using a small returnable deposit. Alternatively, you can access the audio description via a smart phone and headphones by downloading the MobileConnect app and logging on to the MobileConnect wi-fi network.

Customers wishing to enjoy an Audio Described Performance should be in their seats 15 minutes before the performance begins in order to hear the full description of the set and costumes.

 

East is East
Audio Described - Wed 22 Sep, 7.30pm

What's New Pussycat?
Audio Described - Wed 10 Nov, 7.30pm 

Play What I Wrote
Audio Described - Wed 29 Dec, 7.30pm & Thu 30 Dec, 2.30pm

At every performance where Audio Description is provided, there is a pre-show Touch Tour 90 minutes before the performance. Touch Tours give you the opportunity to familiarise yourself with the set and costumes before the show and sometimes even to meet the performers. Touch tours are free, but places are limited so advanced booking is essential.

Information is also available in alternative formats including large print and audio versions. To ensure you receive content in the most appropriate format, we recommend that you join our Access Register.

After a fundraising appeal, we are upgrading our old hearing induction loop. An up-to-date Hearing Assistance system will now be available in all three of our auditoria. We would like to thank all the generous donors who made this upgrade possible.

All of our counters are fitted with hearing loops and several members of our Front Of House team speak British Sign Language.

Many of our shows will have BSL Interpreted performances. The interpreter is typically situated on the right hand side as you face the stage. The seats with the best view of the signer are reserved for members of our Access Register, so please specify that you are booking for the BSL performance when you contact the Box Office.

East is East
BSL Interpreted - Sat 18 Sep, 2.30pm

What's New Pussycat?
BSL Interpreted - Tue 2 Nov, 7.30pm

Play What I Wrote
BSL Interpreted - Sat 11 Dec, 2.30pm & Mon 20 Dec, 7.30pm

Coming To England
BSL Interpreted - Wed 2 Mar, 7.00pm

During a Captioned Performance, the actors' words appear as visible text on screens at the same time as they are spoken. The seats with the best view of the screens are reserved for members of our Access Register, so please specify that you are booking for the captioned performance when you contact the Box Office.

 

East is East
Captioned - Mon 20 Sep, 7.30pm

What's New Pussycat?
Captioned - Tue 9 Nov, 7.30pm 

Play What I Wrote
Captioned - Tue 16 Dec, 7.30pm & Tue 28 Dec, 2.30pm
 

Wheelchair seating is available in all our auditoria.

All our auditoria are accessible from the ground floor as are our box office, cloakroom and shop. The introduction of new lifts during our recent refurbishment means that step-free access is now available for more of our building than ever before! Lift access is available for our restaurant and conference spaces, all levels of our main auditorium, our meeting rooms and rehearsal rooms. Step-free backstage tours are available, but please mention your access requirements when booking so that we can plan our route accordingly.

Accessible toilets are available on the ground floor and mezzanine levels of the foyer.

 

There are four disabled parking bays located on Cambridge Street (behind The REP) for the use of theatre-goers with access requirements.

Blue badge parking is also available at the Brindley Drive car park at the rear of the theatre. Click here for details of this Car Park.

Members of our Access Register will also be able to make use of the priority booking period and discounts on accessible performances. If you are Deaf or disabled (or book on behalf of someone who is), you can join the register by calling the Box Office on 0121 236 4455. The Register also offers accessible publicity and complimentary companion seats for those who require it.

You can join The REP's Access Register by signing up for an online account or changing the preferences of your existing account. Being a member of our Access Register gives you access to information in appropriate formats (e.g. large print brochures) and ensures that you have access to the best possible seats (e.g. the seats with the best view of the closed captions.) You can also join the access register by phone.

If you have access requirements not covered above, please contact us on access@birmingham-rep.co.uk or by calling 0121 236 4455 (Typetalk – 18001 0121 235 4455) and let us know how we can accommodate you.

If you have suggestions for how The REP can improve our access provision and are interested in joining our customer advisory group, please email generalmanager@birmingham-rep.co.uk. We'd love to hear from you!