Our new web chat service is available to use Mon – Sat, from 12 noon – 6pm (or until the start time of an evening performance). On Sundays in December, live chat is available on performance days from 12 noon – 3pm.

If you have a question, just click the green icon in the bottom right corner of the screen to speak to a member of our Box Office team.

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Birmingham Rep in Centenary Square, Birmingham

Ticket Exchanges & Reprints

Further information about exchanges at The Rep

Ticket Exchanges

Ticket exchanges are:

  • Only possible for the same production
  • Are available up to 24 hours before the performance booked.
  • Subject to a £2 per ticket exchange fee

A price difference may occur when exchanging and exchanges are subject to availability.

This £2 exchange fee is waived for Rep Friends.

To enquire about a ticket exchange, please call the box office on 0121 236 4455 (Mon-Sat, 12 noon – 6pm) or email ticket.services@birmingham-rep.co.uk

Reprinting of Tickets

If you lose your physical ticket and require a reprint of your tickets, the following fees will apply:

  • 1 to 9 tickets – £2 per show
  • 10 to 19 tickets – £5 per show
  • 20 to 49 tickets – £7.50 per show
  • 50+ tickets – £10 per show

The above fees are waived for Rep Friends

To enquire about ticket reprinting, please call the box office on 0121 236 4455 (Mon-Sat, 12 noon – 6pm) or email ticket.services@birmingham-rep.co.uk

E-tickets

If you have booked an e-ticket, no charge is applicable if you need your ticket resent to you by email.

E-tickets can also be downloaded from your online Rep account. Just log in and select the ‘E-tickets’ link under your account settings.