Careers and Vacancies - Birmingham Rep
Props Supervisor

 

Background:      

The Props Supervisor works as part of a broader production team to deliver the properties needs of all productions, events and activities inside and outside of the building.

The aim of your job is:

 

=         To supervise all autumn show props making

=         To manufacture, modify and repair theatre props to a high standard

=         To maintain a safe, efficient and cost effective props workshop.

=         To provide excellent customer service to design teams at to The REP

=         To maintain standards of quality in all areas of work

=         To ensure excellent communication between departments and teams

=         To actively contribute to the running of the Props Department

What your main duties cover:  

 

=         To work to drawings, photographs, models together with designers, Heads of Department and senior Workshop and Stage Management staff to deliver the props requirement of each production.

=         To ensure manufacture, modification and repair of props is correctly and efficiently carried out in accordance with safe working and manufacturing practices.

=         To use appropriate, hand and machine tools to effect the manufacture, repair and modification of props.

=         To liaise with other departments and act collaboratively.

=         To maximise income and minimise expenditure wherever possible.

=         To ensure good housekeeping of the workshop areas, including adequate clean-up periods and the effective storage of tools, materials and scenery.

=         To liaise with the Head of Workshop, set and prop designers in order to realise the designs

=         To attend design and Company and Production and other meetings as relevant to this post

GENERAL

=         Maintain a high standard of appearance when working with the public.

  • Liaise with relevant Library of Birmingham staff as and when necessary.
  • Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety and Data Protection.
  • Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself.
  • Support the organisation and its staff through the effective use of the performance management system.
  • Any other reasonable duties required to ensure the smooth running of the Production Department.

PERSON SPECIFICATION

Essential Skills and Attributes:

 

COMMUNICATION AND WORKING RELATIONSHIPS

=         Ability to supervise a small team, lead on group projects and delegate tasks appropriately.

=         Capacity to work effectively with others, including internal and external colleagues and creative teams.

=         Ability to build a rapport.

=         Be a good listener.

=         Good negotiation skills.

=         Ability to use language and drawings to communicate ideas.

DISPOSITION AND ATTITUDE

=         Positive, proactive, self motivated and flexible approach.

=         Genuine interest in the Arts.

=         Ability to cope with physically demanding work.

=         A willingness to work evenings, overnight and at weekends when necessary.

=         Comfortable working at heights.

=         To have a desire to learn and develop.

=         Be able to show initiative and resilience when dealing with change.

MANAGEMENT OF WORKLOAD

=         Able to manage time effectively and prioritise tasks.

  • Be a logical and effective problem solver and decision maker.

=         Able to carry out work under pressure and maintain good humour.

HEALTH AND SAFETY

=         Promote a positive health and safety culture within the department.

=         Be up to date with relevant legislation.

 

 

 

 

 

JOB SPECIFIC SKILLS AND KNOWLEDGE:

 

ESSENTIAL:

=         Extensive knowledge and experience of prop making techniques

=         Experience of props buying/sourcing

=         Painting and finishing skills

DESIRABLE:

=         First Aid certificate

=         Full, clean driving license

=         Welding / Fabrication qualification

=         Carpentry qualification

=         Apprenticeship in a relevant trade

=         AutoCAD and Microsoft Office literate

Competencies:

 

The REP uses a competency framework to describe the abilities and personal attributes that are displayed by people who are successful in this particular position.  We use the framework during selection, performance appraisals and change management processes.

=         Achieving Results – actively contributes to organisational success at various levels

=         Customer Orientation – positively influences customer opinions and behaviour

=         Safety Orientation – actively considers the safety and wellbeing of self, customers and staff

=         Ability To Work On Own Initiative – responds to challenges and takes responsibility

=         Communication – ensures good flow of relevant information to create mutual understanding

=         Flexibility – supports success through being prepared to change

=         Team working – works collaboratively with others to achieve common goals

=         Time Management – plans and exercises control over time allocated to activities

Location

BRT

Department

Production Props

Closing Date

Sun, 25 Jun 2017

Apply Now

Sales Manager

Job Title:                                 Sales Manager

Who you report to:               Commercial Director

Who reports to you:             Sales Executive, Sales Co-ordinator

Salary:                                     £34,524

Hours:                                     As required

Probation Period:                  6 months

Holiday entitlement:             20 days + public holidays, rising 1 day per year to 25

The role:

Unique Venues Birmingham is a new venture between Birmingham Repertory Theatre and the Library of Birmingham to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city.

The Sales Manager is the head of the sales team undertaking day-to-day sales activity and expanding the company’s commercial activities to generate revenues and promote sustainable growth. S/he will have a commercial orientation, giving UVB a competitive edge within the marketplace.

The aim of your job is to improve income generation from conferences and events

To encourage and develop customer loyalty & retention

To raise the profile of UVB

To research and develop new markets

To communicate the brand values of the organisation

To provide excellent customer service to customers and visitors to The REP & LoB

To ensure the safety, comfort and wellbeing of customers and staff at all times

To maintain standards of quality in all areas of the department’s work

Key responsibilities

Seek and develop revenue from new business leads

Develop and maintain relationships with existing key accounts

Produce and deliver the annual sales and marketing plan and provide monthly sales activity plan

Remain updated on market trends and conditions

Undertake regular competitor analysis to ensure an advantage

Attend operational meetings as required to ensure accurate planning of events

Provide accurate monthly forecasts for the CD and Board

Proactively and positively research, source, identify and convert new business contacts

Conduct an agreed minimum number of client face-to-face appointments in line with current targets and business needs.

Conduct professional show rounds of the venues facilities

Carry out cold calling and telephone selling activity as per business need and agreed targets

Process contracts for confirmed business through the Artifax system

Establish and maintain effective and positive relationships with external & internal customers 

Establish and manage sales systems to enable leads to be proactively sourced and reacted to in a timely manner

Create and maintain contact with both regular and new clients, ensuring details of all client profiles, their requirements and interests, and relevant sales activity are kept up to date through the Artifax system

Participate in client hospitality events and promotional activities such as open days, familiarisation trips, exhibitions, and breakfast meetings.

Professionally promote the venues facilities at face to face client appointments and over the telephone.

Ensure all weekly/monthly reporting is delivered on time and to coordinate business reports

Plan, organise and attend promotional and networking events

Identify, create and manage direct marketing and advertising opportunities

Prepare and deliver presentations and pitches to potential clients as required

Monitor and respond to customer feedback

Oversee the development and ongoing maintenance of the CRM database to ensure that it is extensive, effective and meets strategic requirements

Maintain good working relationships with external suppliers to mutual benefit

Ensure working relationships with all existing partners are maintained and needs are met

Implement effective and robust systems throughout the organisation to support the function and ensure consistency

Manage and monitor income and expenditure in liaison with Commercial Director.

Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding

Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself

Support the organisation and its staff through the effective use of the performance management system

Any other reasonable duties required for the smooth running of the  Unique Venues Birmingham

COMPETENCIES:

=         Achieving Results – actively contributes to organisational success at various levels

=         Business Focus – ensures all actions support organisational aims and objectives

=         Communication – ensures good flow of relevant information to create mutual understanding

=         Customer Orientation – positively influences customer opinions and behaviours

=         Data Analysis – uses information to positively inform business decisions

=         Expertise In Role – has prolonged or intense experience of practice or education in role

=         Team working – works collaboratively with others to achieve common goals

=         Giving Feedback – confidently provides appropriate opinion to improve performance 

=         Safety Orientation – actively considers the safety and wellbeing of self, customers and staff

PERSON SPECIFICATION

To fulfil the post of Sales Manager, the ideal candidate will possess the following qualities, skills and attributes:

Work related experience:

=         A good track record in managing multiple tasks, working to deadlines and responding well under pressure.

=         A two to three years experience of working in a busy sales and events department in the business sector.

=         Demonstrable achievements in successfully delivering sales targets.

=         Demonstrable achievement in exploring new marketing initiatives.

=         Demonstrable solid experience of campaign management.

=         Experience of dealing with people effectively and diplomatically.

=         Experience of budgetary management and control.

=         Experience of database management and research.

=         Experience of event management systems (Artifax or similar)

=         Working knowledge of Microsoft Office packages, specifically Word, Power Point and Excel.

=          

Disposition:

=         Excellent communicator with very strong negotiating skills – face to face, over the telephone, in written correspondence.

=         Ability to deal tactfully with sensitive information and work diplomatically with a wide diversity of people.

=         Professional attitude with a commitment to delivering the highest quality of work and engendering high standards from others.

=         Meticulous approach to tasks, which, once started, are then successfully completed.

=         Attention to detail especially where planning events.

=         Creative aptitude and the ability to think laterally about issues and problems.

=         Self motivated, with the ability to work with the minimum of supervision and take initiative where appropriate.

=         Team worker able to organise and motivate others.

=         Ability and willingness to work flexible hours.

Interests:

=         A passionate interest in contemporary culture and particularly theatre and literature

=         A keen interest in learning new skills and furthering your breadth of knowledge concerning marketing and           business development.

=         A commitment to furthering the aims of UVB for the benefit of The REP and LoB.

Location

BRT

Department

Events

Salary

£32-34k

Closing Date

Sun, 09 Jul 2017

Apply Now

Sales Executive

 

Job Title:                                  Sales Executive

Who you report to:                   Sales Manager

Who reports to you:                 na

Salary:                                     £24,585

Hours:                                      39 hours TOIL

Probation Period:                    3 months

Holiday entitlement:                 20 days + public holidays, rising 1 day per year to 25 

The role:

Unique Venues Birmingham is a new venture between Birmingham Repertory Theatre and the Library of Birmingham to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city

The Sales Executive is responsible for generating sales for UVB using a variety of techniques

The aim of your job is:

  • To improve income generation from conferences and events
  • To encourage and develop customer loyalty & retention
  • To raise the profile of UVB
  • To research and develop new markets
  • To communicate the brand values of the organisation
  • To provide excellent customer service to customers and visitors to The REP & LoB
  • To ensure the safety, comfort and wellbeing of customers and staff at all times
  • To maintain standards of quality in all areas of the department’s work

Key responsibilities

Networking to develop business sales opportunities

Researching the target market and finding companies and individuals to target.

Develop system database to ensure all information is correctly loaded and recorded to enable efficient use of the system.

Loading information from exhibitions, tracking responses and ensuring that all chases are up to date.

Auditing the Artifax/Capsule system to ensure all details are correctly entered duplicates removed

Carry out telesales to existing and prospective clients to discuss the venue and where possible arrange appointments for the sales team members.

Achieving weekly telesales targets as per business requirements

To provide general information to enquirers to the sales office, action necessary paperwork and chase enquiries/contracts as requested by any members of the Sales Team.

Support the Sales co-ordinator with the live availability process

Support the Sales co-ordinator with wedding enquiries and show rounds

Advise on best use of the rooms and services available and the costs involved for all the types of activities

Issue contracts for confirmed business through the Artifax system

Establish and maintain effective and positive relationships with external & internal customers

Conduct professional show rounds of the venues facilities

Carry out regular competitor price analysis to benchmark against.

Ensure all weekly/monthly reporting is delivered on time and to coordinate business reports.

In coordination with the sales team, arrange and participate in familiarisation visits for prospective clients as a result of enquiries generated

Build a sales pipeline to ensure a constant stream of sales.

Work to monthly sales and revenue targets as set by the sales manager.

Progress towards activity targets and KPI’s set by the sales manager.

Following up with past customers and cross sell all available products.

Provide assistance to other members of the sales team.

Following up on leads generated by other departments.

Investigate and resolve queries or complaints from customers.

Prepare and deliver appropriate presentations on products & services

Create frequent reviews and reports with sales and financial data

Participate on behalf of the company in exhibitions or conferences

Negotiate/close deals and handle complaints or objections

Collaborate with team to achieve better results

General

Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding

Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself

Support the organisation and its staff through the effective use of performance management systems

Any other reasonable duties required for the smooth running of the Unique Venues Birmingham

COMPETENCIES:

Achieving Results – actively contributes to organisational success at various levels

Business Focus – ensures all actions support organisational aims and objectives

Communication – ensures good flow of relevant information to create mutual understanding

Customer Orientation – positively influences customer opinions and behaviours

Data Analysis – uses information to positively inform business decisions

Expertise In Role – has prolonged or intense experience of practice or education in role

Safety Orientation – actively considers the safety and wellbeing of self, customers and staff

PERSON SPECIFICATION

To fulfil the post of Sales Executive, the ideal candidate will possess the following qualities, skills and attributes:

Work related experience:

Proven experience as a sales executive or relevant role

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales

Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

A good track record in managing multiple tasks, working to deadlines and responding well under pressure.

Demonstrable achievements in successfully delivering sales targets.

Demonstrable achievement in exploring new marketing initiatives.

Demonstrable solid experience of campaign management.

Experience of dealing with people effectively and diplomatically.

Experience of budgetary management and control.

Experience of database management and research.

Working knowledge of Microsoft Office packages, specifically Word, Power Point and Excel.

Disposition:

Excellent communicator with very strong negotiating skills – face to face, over the telephone, in written correspondence.

Ability to deal tactfully with sensitive information and work diplomatically with a wide diversity of people.

Professional attitude with a commitment to delivering the highest quality of work and engendering high standards from others.

Meticulous approach to tasks, which, once started, are then successfully completed.

Attention to detail especially where planning events.

Creative aptitude and the ability to think laterally about issues and problems.

Self motivated, with the ability to work with the minimum of supervision and take initiative where appropriate.

A leader who is able to organise and motivate others.

Ability and willingness to work flexible hours.

Interests:

A passionate interest in contemporary culture and particularly theatre and literature

A keen interest in learning new skills and furthering your breadth of knowledge concerning marketing and business development.

A commitment to furthering the aims of UVB for the benefit of The REP and LoB

Location

BRT

Department

Events

Salary

£24,585

Closing Date

Sun, 09 Jul 2017

Apply Now

Sales Co-ordinator

 

Job Title:                                  Sales Co-ordinator

Who you report to:                   Sales Manager

Who reports to you:                 na

Salary:                                     £21,656

Hours:                                      39 hours TOIL

Probation Period:                     3 months

Holiday entitlement:                 20 days + public holidays, rising 1 day per year to 25 

The role:

Unique Venues Birmingham is a new venture between Birmingham Repertory Theatre and the Library of Birmingham to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city.

The Sales Co-ordinator manages and maintains the department CRM systems, fields and processes enquiries and coordinates marketing activity

The aim of your job is:

  • To improve income generation from conferences and events
  • To encourage and develop customer loyalty & retention
  • To raise the profile of UVB
  • To service the needs of the team
  • To communicate the brand values of the organisation
  • To provide excellent customer service to customers and visitors to The REP & LoB
  • To ensure the safety, comfort and wellbeing of customers and staff at all times
  • To maintain standards of quality in all areas of the department’s work

Key responsibilities

Coordinate the sales team by managing schedules and files and communicating relevant information to the team

Maintain all necessary marketing and sales materials, directories and websites

Manage the live availability process

Assist callers with details relating to hosting their events the venue advising on best use of the rooms and services available to them and the costs involved for all the types of activities

Process contracts for confirmed business through the Artifax system

Manage wedding enquiries and wedding show rounds.

Coordinate the Christmas Party bookings, deposits and administration

Conduct professional show rounds of the venues facilities

Arrange and participate in familiarisation visits for prospective clients as a result of enquiries generated.

Establish and maintain effective and positive relationships with external & internal customers

Maintain and develop Capsule CRM database and Artifax events database

Respond to complaints from customers and giving pre and after-sales support when requested

Coordinate sales team by managing calendars, organising clients files and documents, and communicating client information to reps, management, or other staff as needed

Respond to customer enquiries in an accurate and timely manner

Communicate with clients over unforeseen delays or problems

Assist in the preparation of promotional materials for events and conferences

Store and sort financial and non-financial data in electronic form and present reports

Assist in the preparation and organising of promotional material or events

All other general administrative tasks for the department

General

Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding

Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself

Support the organisation and its staff through the effective use of performance management systems

Any other reasonable duties required for the smooth running of the Unique Venues Birmingham

COMPETENCIES:

Achieving Results – actively contributes to organisational success at various levels

Business Focus – ensures all actions support organisational aims and objectives

Communication – ensures good flow of relevant information to create mutual understanding

Customer Orientation – positively influences customer opinions and behaviours

Data Analysis – uses information to positively inform business decisions

Safety Orientation – actively considers the safety and wellbeing of self, customers and staff

PERSON SPECIFICATION

To fulfil the post of Sales Coordinator, the ideal candidate will possess the following qualities, skills and attributes:

Work related experience:

A good track record in managing multiple tasks, working to deadlines and responding well under pressure.

Two or more years experience of working in a commercial department

Demonstrable achievement in exploring new marketing initiatives.

Demonstrable solid experience of campaign management.

Experience of dealing with people effectively and diplomatically.

Experience of database management and research.

Working knowledge of Microsoft Office packages, specifically Word, Power Point and Excel.

Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;

Well-organised and responsible with an aptitude in problem-solving

Excellent verbal and written communication skills

A team player with high level of dedication

Certification in sales or marketing will be an asset

Disposition:

Excellent communicator with very strong negotiating skills – face to face, over the telephone, in written correspondence.

Ability to deal tactfully with sensitive information and work diplomatically with a wide diversity of people.

Professional attitude with a commitment to delivering the highest quality of work and engendering high standards from others.

Meticulous approach to tasks, which, once started, are then successfully completed.

Attention to detail especially where planning events.

Creative aptitude and the ability to think laterally about issues and problems.

Self motivated, with the ability to work with the minimum of supervision and take initiative where appropriate.

A real team player.

Ability and willingness to work flexible hours.

Interests:

A passionate interest in contemporary culture and particularly theatre and literature

A keen interest in learning new skills and furthering your breadth of knowledge concerning marketing and business development.

A commitment to furthering the aims of UVB for the benefit of The REP and LoB.

Location

BRT

Department

Events

Salary

£21,656

Closing Date

Sun, 09 Jul 2017

Apply Now

Birmingham Rep Enterprises Limited.
Registered Office: Broad Street, Birmingham B1 2EP
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