Careers and Vacancies
PLEASE NOTE: OUR CURRENT VACANCIES ARE LISTED AT THE BOTTOM OF THIS PAGE.
For every actor you see on stage at a REP production there can be ten people working behind the scenes. More than 40 people work in our marketing, learning, literary, finance, administration, production and sales departments and every member of staff has had a different route into their job. Some have come straight from university, others have gained vital work experience as part of a school or college placement whilst others have come to work at The REP having gained and developed skills in a different industry altogether.
One thing we do know is that the employment landscape will continue to change. The government estimate that 61% of the jobs which young people will do when they leave school haven't been invented yet!
We hope that you find this section of the website useful – it will provide you with information about the different departments at The REP and the jobs that people do here, as well as current vacancies and casting opportunities when they are available.
The following roles and departments enable The REP to deliver excellent theatrical experiences. Full profiles can be found in the attached document.
Artistic Director, Executive Director, General Manager, Arts Team, Marketing and Press, Sales Team, Development, Finance, Learning and Participation, Stage Door, Theatre Management, Front of house staff, Production, Stage Management, Stage, Lighting, Sound, Workshop, Paintshop, Props, Wardrobe, Wigs & Makeup, Performers, Creative Team
See link below for our current vacancies
Please note: We do not accept CVs by themselves. All applicants must complete the online job application form, making reference to why they are suited to the specific role applied for.
Background:
The Props Supervisor works as part of a broader production team to deliver the properties needs of all productions, events and activities inside and outside of the building.
The aim of your job is:
= To supervise all autumn show props making
= To manufacture, modify and repair theatre props to a high standard
= To maintain a safe, efficient and cost effective props workshop.
= To provide excellent customer service to design teams at to The REP
= To maintain standards of quality in all areas of work
= To ensure excellent communication between departments and teams
= To actively contribute to the running of the Props Department
What your main duties cover:
= To work to drawings, photographs, models together with designers, Heads of Department and senior Workshop and Stage Management staff to deliver the props requirement of each production.
= To ensure manufacture, modification and repair of props is correctly and efficiently carried out in accordance with safe working and manufacturing practices.
= To use appropriate, hand and machine tools to effect the manufacture, repair and modification of props.
= To liaise with other departments and act collaboratively.
= To maximise income and minimise expenditure wherever possible.
= To ensure good housekeeping of the workshop areas, including adequate clean-up periods and the effective storage of tools, materials and scenery.
= To liaise with the Head of Workshop, set and prop designers in order to realise the designs
= To attend design and Company and Production and other meetings as relevant to this post
GENERAL
= Maintain a high standard of appearance when working with the public.
- Liaise with relevant Library of Birmingham staff as and when necessary.
- Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety and Data Protection.
- Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself.
- Support the organisation and its staff through the effective use of the performance management system.
- Any other reasonable duties required to ensure the smooth running of the Production Department.
PERSON SPECIFICATION
Essential Skills and Attributes:
COMMUNICATION AND WORKING RELATIONSHIPS
= Ability to supervise a small team, lead on group projects and delegate tasks appropriately.
= Capacity to work effectively with others, including internal and external colleagues and creative teams.
= Ability to build a rapport.
= Be a good listener.
= Good negotiation skills.
= Ability to use language and drawings to communicate ideas.
DISPOSITION AND ATTITUDE
= Positive, proactive, self motivated and flexible approach.
= Genuine interest in the Arts.
= Ability to cope with physically demanding work.
= A willingness to work evenings, overnight and at weekends when necessary.
= Comfortable working at heights.
= To have a desire to learn and develop.
= Be able to show initiative and resilience when dealing with change.
MANAGEMENT OF WORKLOAD
= Able to manage time effectively and prioritise tasks.
- Be a logical and effective problem solver and decision maker.
= Able to carry out work under pressure and maintain good humour.
HEALTH AND SAFETY
= Promote a positive health and safety culture within the department.
= Be up to date with relevant legislation.
JOB SPECIFIC SKILLS AND KNOWLEDGE:
ESSENTIAL:
= Extensive knowledge and experience of prop making techniques
= Experience of props buying/sourcing
= Painting and finishing skills
DESIRABLE:
= First Aid certificate
= Full, clean driving license
= Welding / Fabrication qualification
= Carpentry qualification
= Apprenticeship in a relevant trade
= AutoCAD and Microsoft Office literate
Competencies:
The REP uses a competency framework to describe the abilities and personal attributes that are displayed by people who are successful in this particular position. We use the framework during selection, performance appraisals and change management processes.
= Achieving Results – actively contributes to organisational success at various levels
= Customer Orientation – positively influences customer opinions and behaviour
= Safety Orientation – actively considers the safety and wellbeing of self, customers and staff
= Ability To Work On Own Initiative – responds to challenges and takes responsibility
= Communication – ensures good flow of relevant information to create mutual understanding
= Flexibility – supports success through being prepared to change
= Team working – works collaboratively with others to achieve common goals
= Time Management – plans and exercises control over time allocated to activities
Location
BRT
Department
Production Props
Closing Date
Sun, 25 Jun 2017
Job Title: Sales Manager
Who you report to: Commercial Director
Who reports to you: Sales Executive, Sales Co-ordinator
Salary: £34,524
Hours: As required
Probation Period: 6 months
Holiday entitlement: 20 days + public holidays, rising 1 day per year to 25
The role:
Unique Venues Birmingham is a new venture between Birmingham Repertory Theatre and the Library of Birmingham to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city.
The Sales Manager is the head of the sales team undertaking day-to-day sales activity and expanding the company’s commercial activities to generate revenues and promote sustainable growth. S/he will have a commercial orientation, giving UVB a competitive edge within the marketplace.
The aim of your job is to improve income generation from conferences and events
To encourage and develop customer loyalty & retention
To raise the profile of UVB
To research and develop new markets
To communicate the brand values of the organisation
To provide excellent customer service to customers and visitors to The REP & LoB
To ensure the safety, comfort and wellbeing of customers and staff at all times
To maintain standards of quality in all areas of the department’s work
Key responsibilities
Seek and develop revenue from new business leads
Develop and maintain relationships with existing key accounts
Produce and deliver the annual sales and marketing plan and provide monthly sales activity plan
Remain updated on market trends and conditions
Undertake regular competitor analysis to ensure an advantage
Attend operational meetings as required to ensure accurate planning of events
Provide accurate monthly forecasts for the CD and Board
Proactively and positively research, source, identify and convert new business contacts
Conduct an agreed minimum number of client face-to-face appointments in line with current targets and business needs.
Conduct professional show rounds of the venues facilities
Carry out cold calling and telephone selling activity as per business need and agreed targets
Process contracts for confirmed business through the Artifax system
Establish and maintain effective and positive relationships with external & internal customers
Establish and manage sales systems to enable leads to be proactively sourced and reacted to in a timely manner
Create and maintain contact with both regular and new clients, ensuring details of all client profiles, their requirements and interests, and relevant sales activity are kept up to date through the Artifax system
Participate in client hospitality events and promotional activities such as open days, familiarisation trips, exhibitions, and breakfast meetings.
Professionally promote the venues facilities at face to face client appointments and over the telephone.
Ensure all weekly/monthly reporting is delivered on time and to coordinate business reports
Plan, organise and attend promotional and networking events
Identify, create and manage direct marketing and advertising opportunities
Prepare and deliver presentations and pitches to potential clients as required
Monitor and respond to customer feedback
Oversee the development and ongoing maintenance of the CRM database to ensure that it is extensive, effective and meets strategic requirements
Maintain good working relationships with external suppliers to mutual benefit
Ensure working relationships with all existing partners are maintained and needs are met
Implement effective and robust systems throughout the organisation to support the function and ensure consistency
Manage and monitor income and expenditure in liaison with Commercial Director.
Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding
Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself
Support the organisation and its staff through the effective use of the performance management system
Any other reasonable duties required for the smooth running of the Unique Venues Birmingham
COMPETENCIES:
= Achieving Results – actively contributes to organisational success at various levels
= Business Focus – ensures all actions support organisational aims and objectives
= Communication – ensures good flow of relevant information to create mutual understanding
= Customer Orientation – positively influences customer opinions and behaviours
= Data Analysis – uses information to positively inform business decisions
= Expertise In Role – has prolonged or intense experience of practice or education in role
= Team working – works collaboratively with others to achieve common goals
= Giving Feedback – confidently provides appropriate opinion to improve performance
= Safety Orientation – actively considers the safety and wellbeing of self, customers and staff
PERSON SPECIFICATION
To fulfil the post of Sales Manager, the ideal candidate will possess the following qualities, skills and attributes:
Work related experience:
= A good track record in managing multiple tasks, working to deadlines and responding well under pressure.
= A two to three years experience of working in a busy sales and events department in the business sector.
= Demonstrable achievements in successfully delivering sales targets.
= Demonstrable achievement in exploring new marketing initiatives.
= Demonstrable solid experience of campaign management.
= Experience of dealing with people effectively and diplomatically.
= Experience of budgetary management and control.
= Experience of database management and research.
= Experience of event management systems (Artifax or similar)
= Working knowledge of Microsoft Office packages, specifically Word, Power Point and Excel.
=
Disposition:
= Excellent communicator with very strong negotiating skills – face to face, over the telephone, in written correspondence.
= Ability to deal tactfully with sensitive information and work diplomatically with a wide diversity of people.
= Professional attitude with a commitment to delivering the highest quality of work and engendering high standards from others.
= Meticulous approach to tasks, which, once started, are then successfully completed.
= Attention to detail especially where planning events.
= Creative aptitude and the ability to think laterally about issues and problems.
= Self motivated, with the ability to work with the minimum of supervision and take initiative where appropriate.
= Team worker able to organise and motivate others.
= Ability and willingness to work flexible hours.
Interests:
= A passionate interest in contemporary culture and particularly theatre and literature
= A keen interest in learning new skills and furthering your breadth of knowledge concerning marketing and business development.
= A commitment to furthering the aims of UVB for the benefit of The REP and LoB.
Location
BRT
Department
Events
Salary
£32-34k
Closing Date
Sun, 09 Jul 2017
Job Title: Sales Executive
Who you report to: Sales Manager
Who reports to you: na
Salary: £24,585
Hours: 39 hours TOIL
Probation Period: 3 months
Holiday entitlement: 20 days + public holidays, rising 1 day per year to 25
The role:
Unique Venues Birmingham is a new venture between Birmingham Repertory Theatre and the Library of Birmingham to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city
The Sales Executive is responsible for generating sales for UVB using a variety of techniques
The aim of your job is:
- To improve income generation from conferences and events
- To encourage and develop customer loyalty & retention
- To raise the profile of UVB
- To research and develop new markets
- To communicate the brand values of the organisation
- To provide excellent customer service to customers and visitors to The REP & LoB
- To ensure the safety, comfort and wellbeing of customers and staff at all times
- To maintain standards of quality in all areas of the department’s work
Key responsibilities
Networking to develop business sales opportunities
Researching the target market and finding companies and individuals to target.
Develop system database to ensure all information is correctly loaded and recorded to enable efficient use of the system.
Loading information from exhibitions, tracking responses and ensuring that all chases are up to date.
Auditing the Artifax/Capsule system to ensure all details are correctly entered duplicates removed
Carry out telesales to existing and prospective clients to discuss the venue and where possible arrange appointments for the sales team members.
Achieving weekly telesales targets as per business requirements
To provide general information to enquirers to the sales office, action necessary paperwork and chase enquiries/contracts as requested by any members of the Sales Team.
Support the Sales co-ordinator with the live availability process
Support the Sales co-ordinator with wedding enquiries and show rounds
Advise on best use of the rooms and services available and the costs involved for all the types of activities
Issue contracts for confirmed business through the Artifax system
Establish and maintain effective and positive relationships with external & internal customers
Conduct professional show rounds of the venues facilities
Carry out regular competitor price analysis to benchmark against.
Ensure all weekly/monthly reporting is delivered on time and to coordinate business reports.
In coordination with the sales team, arrange and participate in familiarisation visits for prospective clients as a result of enquiries generated
Build a sales pipeline to ensure a constant stream of sales.
Work to monthly sales and revenue targets as set by the sales manager.
Progress towards activity targets and KPI’s set by the sales manager.
Following up with past customers and cross sell all available products.
Provide assistance to other members of the sales team.
Following up on leads generated by other departments.
Investigate and resolve queries or complaints from customers.
Prepare and deliver appropriate presentations on products & services
Create frequent reviews and reports with sales and financial data
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team to achieve better results
General
Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding
Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself
Support the organisation and its staff through the effective use of performance management systems
Any other reasonable duties required for the smooth running of the Unique Venues Birmingham
COMPETENCIES:
Achieving Results – actively contributes to organisational success at various levels
Business Focus – ensures all actions support organisational aims and objectives
Communication – ensures good flow of relevant information to create mutual understanding
Customer Orientation – positively influences customer opinions and behaviours
Data Analysis – uses information to positively inform business decisions
Expertise In Role – has prolonged or intense experience of practice or education in role
Safety Orientation – actively considers the safety and wellbeing of self, customers and staff
PERSON SPECIFICATION
To fulfil the post of Sales Executive, the ideal candidate will possess the following qualities, skills and attributes:
Work related experience:
Proven experience as a sales executive or relevant role
Thorough understanding of marketing and negotiating techniques
Fast learner and passion for sales
Self-motivated with a results-driven approach
Aptitude in delivering attractive presentations
A good track record in managing multiple tasks, working to deadlines and responding well under pressure.
Demonstrable achievements in successfully delivering sales targets.
Demonstrable achievement in exploring new marketing initiatives.
Demonstrable solid experience of campaign management.
Experience of dealing with people effectively and diplomatically.
Experience of budgetary management and control.
Experience of database management and research.
Working knowledge of Microsoft Office packages, specifically Word, Power Point and Excel.
Disposition:
Excellent communicator with very strong negotiating skills – face to face, over the telephone, in written correspondence.
Ability to deal tactfully with sensitive information and work diplomatically with a wide diversity of people.
Professional attitude with a commitment to delivering the highest quality of work and engendering high standards from others.
Meticulous approach to tasks, which, once started, are then successfully completed.
Attention to detail especially where planning events.
Creative aptitude and the ability to think laterally about issues and problems.
Self motivated, with the ability to work with the minimum of supervision and take initiative where appropriate.
A leader who is able to organise and motivate others.
Ability and willingness to work flexible hours.
Interests:
A passionate interest in contemporary culture and particularly theatre and literature
A keen interest in learning new skills and furthering your breadth of knowledge concerning marketing and business development.
A commitment to furthering the aims of UVB for the benefit of The REP and LoB
Location
BRT
Department
Events
Salary
£24,585
Closing Date
Sun, 09 Jul 2017
Job Title: Sales Co-ordinator
Who you report to: Sales Manager
Who reports to you: na
Salary: £21,656
Hours: 39 hours TOIL
Probation Period: 3 months
Holiday entitlement: 20 days + public holidays, rising 1 day per year to 25
The role:
Unique Venues Birmingham is a new venture between Birmingham Repertory Theatre and the Library of Birmingham to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city.
The Sales Co-ordinator manages and maintains the department CRM systems, fields and processes enquiries and coordinates marketing activity
The aim of your job is:
- To improve income generation from conferences and events
- To encourage and develop customer loyalty & retention
- To raise the profile of UVB
- To service the needs of the team
- To communicate the brand values of the organisation
- To provide excellent customer service to customers and visitors to The REP & LoB
- To ensure the safety, comfort and wellbeing of customers and staff at all times
- To maintain standards of quality in all areas of the department’s work
Key responsibilities
Coordinate the sales team by managing schedules and files and communicating relevant information to the team
Maintain all necessary marketing and sales materials, directories and websites
Manage the live availability process
Assist callers with details relating to hosting their events the venue advising on best use of the rooms and services available to them and the costs involved for all the types of activities
Process contracts for confirmed business through the Artifax system
Manage wedding enquiries and wedding show rounds.
Coordinate the Christmas Party bookings, deposits and administration
Conduct professional show rounds of the venues facilities
Arrange and participate in familiarisation visits for prospective clients as a result of enquiries generated.
Establish and maintain effective and positive relationships with external & internal customers
Maintain and develop Capsule CRM database and Artifax events database
Respond to complaints from customers and giving pre and after-sales support when requested
Coordinate sales team by managing calendars, organising clients files and documents, and communicating client information to reps, management, or other staff as needed
Respond to customer enquiries in an accurate and timely manner
Communicate with clients over unforeseen delays or problems
Assist in the preparation of promotional materials for events and conferences
Store and sort financial and non-financial data in electronic form and present reports
Assist in the preparation and organising of promotional material or events
All other general administrative tasks for the department
General
Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding
Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself
Support the organisation and its staff through the effective use of performance management systems
Any other reasonable duties required for the smooth running of the Unique Venues Birmingham
COMPETENCIES:
Achieving Results – actively contributes to organisational success at various levels
Business Focus – ensures all actions support organisational aims and objectives
Communication – ensures good flow of relevant information to create mutual understanding
Customer Orientation – positively influences customer opinions and behaviours
Data Analysis – uses information to positively inform business decisions
Safety Orientation – actively considers the safety and wellbeing of self, customers and staff
PERSON SPECIFICATION
To fulfil the post of Sales Coordinator, the ideal candidate will possess the following qualities, skills and attributes:
Work related experience:
A good track record in managing multiple tasks, working to deadlines and responding well under pressure.
Two or more years experience of working in a commercial department
Demonstrable achievement in exploring new marketing initiatives.
Demonstrable solid experience of campaign management.
Experience of dealing with people effectively and diplomatically.
Experience of database management and research.
Working knowledge of Microsoft Office packages, specifically Word, Power Point and Excel.
Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
Well-organised and responsible with an aptitude in problem-solving
Excellent verbal and written communication skills
A team player with high level of dedication
Certification in sales or marketing will be an asset
Disposition:
Excellent communicator with very strong negotiating skills – face to face, over the telephone, in written correspondence.
Ability to deal tactfully with sensitive information and work diplomatically with a wide diversity of people.
Professional attitude with a commitment to delivering the highest quality of work and engendering high standards from others.
Meticulous approach to tasks, which, once started, are then successfully completed.
Attention to detail especially where planning events.
Creative aptitude and the ability to think laterally about issues and problems.
Self motivated, with the ability to work with the minimum of supervision and take initiative where appropriate.
A real team player.
Ability and willingness to work flexible hours.
Interests:
A passionate interest in contemporary culture and particularly theatre and literature
A keen interest in learning new skills and furthering your breadth of knowledge concerning marketing and business development.
A commitment to furthering the aims of UVB for the benefit of The REP and LoB.
Location
BRT
Department
Events
Salary
£21,656
Closing Date
Sun, 09 Jul 2017