Drama Practitioner

Applying for this post

To apply for this post please submit your application form* or a CV and Covering Letter via the online application process.

 Data from your diversity monitoring questions will not be shared with the recruitment panel.

*we accept other forms of submission including video and audio recordings.

If you would like to request any adjustments to enable you to apply for this post or to fully participate in an interview, please contact RepTalent@birmingham-rep.co.uk

The deadline for receipt of applications is Wednesday 4^th August 2021 at 12 noon.

If shortlisted for interview you will hear from us by Friday 6^th August 2021

Workshop Interviews will be held at The REP on Wednesday 11^th August 2021 and a second round of interviews will take place on Friday 13^th August 2021.

Guidance

Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.

In line with GDPR, your application will be retained securely for 6 months before being destroyed if you are unsuccessful.

Vacancies will generally close by the deadline, however, we reserve the right to close the vacancy early if we receive a high volume of suitable applicants. We therefore advise candidates to submit their applications as soon as possible if they wish to be considered for the role. Any applications made after the deadline will not be considered.

Role Summary

There have been some significant changes at The REP in the past 12 months or so including the appointment of a new Executive Director, Rachael Thomas and Artistic Director, Sean Foley. Additionally, we have appointed a new Head of Education which represents the company investment in growth in education. As a result, The REP invites applications for this fantastic new role in our Creative Learning team.

The work of the Creative Learning team is to provide projects that give young people opportunities to think about the world they live in, to ask questions to explore meaningful stories together. In many cases, we are children’s first experience of theatre and therefore we aspire to leave a lasting impression that inspires a love of theatre for all.

Our bespoke learning programme is widely recognised for its excellence and our Drama Practitioners play a critical role in successful delivery. This involves working with schools and community partners to deliver activity that encourages the development of young people on both an academic and holistic level. We strive to stimulate creativity, build communication skills and empathy and provide opportunities to perform in projects that pass on the baton of ownership to young people. In the coming year there will be opportunities for our Creative Learning team to lead and devise learning programmes for prestigious projects including; Commonwealth Games 2022, The Rep’s 50th anniversary season and a complete company re-brand which reflects our artistically ambitious vision for the future. This particular role focuses on work with Secondary Schools, FE and HE institutions and will require you as the practitioner to liaise with departments at the REP to curate a programme of activity that supports the courses and creative needs of our partner organisations. You will also be facilitating workshops and directing performances with the students from these organisations.

You will be adept at creating inspiring and effective workshops for a multitude of young people groups that promote and profile the work of The REP in an imaginative, exciting, relevant and inspiring way. 

Main duties and responsibilities

The role main duties and responsibilities of the role are:

=         Specific Responsibilities

• Supporting the theatre’s strategies to increase participation and learning through theatre
• Creating a link between the theatre, young people, schools, colleges and communities acting as a mentor and role-model for our young people
• Engaging young people in developing their creative and performance skills
• Working with Head of Education and School Staff to develop and deliver projects with a range of partners including schools and community settings
• Working with participants who have a range of needs
• Devising learning programmes to support the REP’s artistic objectives
• Delivering workshops in formal education and community settings especially with Higher Education and Further Education Institutions.
• To create and facilitate workshops in schools to support the school’s curriculum and creative needs
• To deliver exciting summer schools which take place at Birmingham REP 
• To Create resource packs for productions at Birmingham REP
• To Host post-show discussions
• To deliver play-reading sessions in community hubs
• To direct youth theatre productions with school participants
• To support the delivery of Arts Award in schools and mentor Young REP members to achieve their arts awards
• To work in collaboration with other members of staff to develop and manage artistic projects. This particularly involves communicating with Production and Artistic teams at the REP to organise backstage activity for young people in our programmes.
• To monitor, assess and record work according to relevant criteria provided schools, funders and The REP
• To report to potential stakeholders through documentation and by attendance at consultation and open events
• To maintain an up-to-date awareness of the subject area, educational/industry advances, and personal and professional development
• To attend school meetings and INSET where relevant
• To support and promote partners’ codes of practice regarding discipline, professional conduct and equality of opportunity

=         Strategy, Planning & Delivery

o   Devise and deliver a learning programme that reflects a commitment to life-long learning and offers a broad and equal range of opportunity

o   Maintain a keen awareness of developments in arts education and endeavour to ensure that The REP is leading in such areas.

o   Report and feedback to the L&P team and the wider organisation on developments with partners and maintain a high profile internally for this area of work

o   Ensure that diversity and access are positively considered in all aspects of the role

=         Team Working

o   Actively engage with the Arts Team to contribute to and consider developments in programming

o   Maintain a strong working relationship with the marketing and communications team, ensuring that all activities are suitably publicised, newsworthy activity is profiled and that young people inform marketing strategy and web content

• General Responsibilities

o   Adhere to and implement the guidelines, procedures and policies of the company as detailed in the staff policies (available from the staff intranet).

o   Play a role in the life of the company and work across departments to develop a positive and engaged organisational culture including playing active and positive roles in staff forums/committees.

o   Be aware of, and comply with, rules and legislation pertaining to Health & Safety at work and abide by the procedures set out in the Health & Safety Policy.

o   Be aware of, and comply with, rules and legislation pertaining to data security, and GDPR, at work and abide by the procedures set out in the Data Protection Policy.

o   All staff are expected to demonstrate an understanding of, and adherence to, our safeguarding policy, including a duty to report any issues of concern.

Any other duties

The duties and responsibilities set out should not be regarded as exclusive or exhaustive. The post-holder may be required to undertake other reasonably determined duties and responsibilities within the organisation which are appropriate with the level of the role without changing the general character of the post.

The post-holder may also be called upon to carry out duties that would not normally be associated with the post on a temporary basis where there is a strong organisational requirement for that to happen. The post-holder would be given appropriate training and equipment to carry out any duties of this kind.

Key relationships

This role forms part of the Creative Learning Team

You will be managed by the Head of Education.

This structure may change from time to time based on business need, but reflects the broad areas of responsibility

Internal

• Members of the Senior Management team
• Heads of Department across the organisation
• Members of the Board, and committees with oversight of departmental activities
• Staff groups, forums and trade unions as required

External

• Providers, suppliers
• Users of the theatre and the public
• Schools and academies
• Arts Connect
• Communities

Person specification

You must have

If you do not demonstrate that you meet all these criteria you may not be shortlisted.

• Experience of drama facilitation in education and community settings, especially in secondary school settings.
• Experience of drama workshop delivery to young people
• Experience directing youth theatre productions
• Knowledge of Applied Theatre practice, process drama, teacher-in-role techniques and drama conventions

=         Knowledge of current trends within drama and theatre  Education

=         Knowledge of examples of good practice in community arts

=         Knowledge of safeguarding issues, particularly in relation to vulnerable young people

• Confident ability to devise and lead workshops

=         Good I.T and presentation skills

=         Effective communicator and strong team-worker

=         Willingness to share skills and learn from others

=         Motivation to develop young people’s learning and creativity

It’d be great if you had

If we need to choose between candidates who meet the essential criteria, we may take these factors into account.

=         Education to degree level in drama, theatre and/or education (or similar)

=         Experience working with a producing theatre

=         Experience teaching or delivering youth work

=         Experience working with young people who are at risk

=         Trained in Arts Award Discover and Explore and/or higher

=         Experience delivering Arts Award Projects

=         Experience leading drama and theatre workshops with people with learning disabilities

=         Experience of delivering drama work to a range of ages from young people from EYFS to those in FE/HE Institutions

=         Driving licence

Terms & Conditions

Role name

Period of work

This is a permanent contract, subject to successful completion of a probationary period of three months.

Pay

Up to £24,538 dependant on experience; pro-rata if part-time.

Hours

39    hours per week

Some evening and weekend work will be required.

We don’t encourage or expect over time, however, in the event that over time is worked, this may be taken as time off in lieu to be agreed in advance with your line manager.

Holidays

20 days per year plus public holidays/25 days, plus bank holidays

The holiday year runs from 1 September to 31 August each year.

Notice period

The notice period after probation will be 1 month

 

Location of work

You will spend much of your week based in school premises, other than that your main place of work will be The REP in Birmingham.  You may be required to work permanently or temporarily at other locations locally

You may be asked to work temporarily in other locations in the UK. Your role may involve some international travel.

Other benefits

=         Contributory staff pension, 5% employee and 3% employer

Non-contractual benefits

=         Free-to-use employee assistance service

=         Staff ticket discount

=         Staff discount in The REP food and drink outlets (when available)

=         We actively encourage all staff to see shows as believe that being part of the REP product enhances everyone’s experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The REP's own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year. 

There’s no such thing as perfection…

At the REP we don’t expect or look for the ‘perfect candidate’, instead we look for people who can positively contribute to our team. In return you will be given support, encouragement and all the right conditions to grow, succeed and be your best. We are committed to creating an inclusive workplace where difference is a strength and every unique voice and skill is recognised and valued.

For us, recruitment is more than a match against a job description, it’s about feeling excited to come to work every day and being proud of who you work with and for. We believe The REP is for everyone, so however you identify, whatever your background, if you feel excited about this role then we urge you to please apply.

It’s important to us that The REP reflects the communities we serve and therefore we particularly welcome applicants from the global majority and D/deaf & disabled communities as these groups are not as well represented as we want them to be. We want our REP to be culturally informed and accessible to all, so we encourage you to celebrate and share your own cultural experience and knowledge of our city proudly in your application.

Diversity monitoring

Our ultimate aim is to have diversity of all kinds in every layer of the organisation and to help us keep track of our success we kindly ask you to complete an Equality and Diversity form alongside your application. Participation is voluntary but appreciated and your responses will be anonymous and not shared with the recruiting managers.

Flexible working

We know flexibility is everything and we foster a working environment which is focused on outcomes. For this role you will be required to be present in the building and in schools to help with the delivery of the learning programme. We actively encourage applications for job shares and will make every effort to accommodate these requests.

Safeguarding 

The REP is committed to safeguarding, and operates an environment where all staff are expected to report any concerns about vulnerable people, or about the behaviour or practice of colleagues and other people they come into contact with.

Offers

Any job offer we make is subject to:

=         Receipt of 2 satisfactory references

=         Proof of eligibility to work in the UK

=         Role appropriate background checks

Theatre Assistant

Applying for this post

To apply for this post please go to our website and follow the online application process*.

*we accept other forms of submission including video and audio recordings

 Data from your diversity monitoring questions will not be shared with the recruitment panel.

If you would like to request any adjustments to enable you to apply for this post or to fully participate in an interview, please contact RepTalent@birmingham-rep.co.uk

The deadline for receipt of applications is 3rd August 2021 at 12:00.

If shortlisted for interview you will hear from us by 6^th August 2021.

Interviews will be held at The REP on 12^th August 2021 with a start date of 1^st September 2021.

Guidance

Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.

In line with GDPR, your application will be retained securely for 6 months before being destroyed if you are unsuccessful.

Role Summary

The REP is an ambitious and exciting theatre which is now growing and re-building following the impact of COVID 19. There is much to celebrate and be excited about at The REP including our 50th anniversary as well as Birmingham’s Commonwealth Games Cultural Festival in 2022, the Birmingham City re-generation, a redevelopment of our front of house areas, and reasserting our mission and values under a new executive team, Rachael Thomas Executive Director and Sean Foley, Artistic Director

After the recent closure of the theatre we are now starting to plan ahead to re-open and are therefore excited to rebuild our theatre and sales team in readiness to welcome back our audiences.

This role is crucial to the smooth running of the customer experience team and will be accountable for providing a first class visitor experience every time. You will be an ambassador for The REP and represent the company mission, vision and values in every customer interaction.

Main duties and responsibilities

FOH:

o   Direct our customers in and out of the theatre and to appropriate facilities before, during and after each performance in a friendly and efficient manner.

o   Offer sales service to all customers during performances, to include programmes, merchandise, ice creams, confectionery, bar products and other items.

o   Operate the till and handle cash in accordance with the theatre’s cash and documentation procedures. 

o   Remove any rubbish from the auditorium after each performance.

o   Check and tidy all front of house areas.

o   Ensure familiarity with all activities within the building, including events, prices, discounts, promotions, memberships and schemes.

o   Commitment to developing and implementing equality, diversity and inclusion principles through your work.

o   Ensure our customers’ requirements are delivered and ensure excellent customer service is maintained at all times. 

o   Communicate and assist, as necessary with all other key personnel within the Theatre & Sales department, to ensure the smooth running of all events.

o   Maintain accurate logs of customer and visitor comments.

o   Provide sales support to the box office when required.

o   Have knowledge of weights and measures and any other relevant rules when serving alcohol.

o   Act as Fire and Evacuation marshal as and when required.

o   Have knowledge and understanding of first aid and to provide assistance to the qualified first aider.

o   Liaise with relevant Library of Birmingham staff as and when necessary and triage general LoB enquiries.

General Responsibilities

• Adhere to and implement the guidelines, procedures and policies of the company as detailed in the staff policies (available from the staff intranet).
• Play a role in the life of the company and work across departments to develop a positive and engaged organisational culture
• Be aware of, and comply with, rules and legislation pertaining to Health & Safety at work and abide by the procedures set out in the Health & Safety Policy.
• Be aware of, and comply with, rules and legislation pertaining to data security, and GDPR, at work and abide by the procedures set out in the Data Protection Policy.
• All staff are expected to demonstrate an understanding of, and adherence to, our safeguarding policy, including a duty to report any issues of concern.
• To play an active role in implementing and monitoring practices of equality, diversity and inclusion in your team and across the organisation
• Support and promote all company policy, with specific attention to Customer Care, Health & Safety and Data Protection.

Any other duties

The duties and responsibilities set out should not be regarded as exclusive or exhaustive. The post-holder may be required to undertake other reasonably determined duties and responsibilities within the organisation which are appropriate with the level of the role without changing the general character of the post.

The post-holder may also be called upon to carry out duties that would not normally be associated with the post on a temporary basis where there is a strong organisational requirement for that to happen. The post-holder would be given appropriate training and equipment to carry out any duties of this kind.

Key relationships

This role forms part of the Theatre and Sales team and you will be managed by the Assistant Theatre Managers and the Assistant Theatre & Sales Manager

This structure may change from time to time based on business need, but reflects the broad areas of responsibility

Internal

• Fellow team members
• UVB and BREL team members and managers
• Front of House teams including security
• Development and other departments as required

External

• Users of the theatre and the public

Person specification

You must have

If you do not demonstrate that you meet all these criteria you may not be shortlisted.

o   Excellent customer service skills are essential.

o   Experience in a customer focused environment is essential.

o   Knowledge of fire evacuation procedures and protocols is essential.

o   Ability to use a range of computer applications confidently and accurately is essential.

o   Experience of cash handling and reconciliation is essential.

Personal attitudes:

o   Positive and helpful attitude.

o   Flexibility, dedication and commitment.

o   Ability to assess situations and make appropriate decisions.

o   Willingness to learn new skills and activities.

o   Ability to work and contribute as a member of a team.

o   Excellent communication and interpersonal skills.

o   Works well under pressure and to deadlines.

o   Responsible and responsive.

o   Understands the importance of good internal and external customer relations.

o   An excellent eye for detail and a commitment to excellence.

o   Professional appearance and manner

o   Excellent time keeping.

o   Reliable and takes a positive and enthusiastic approach to work.

o   Ability to work weekends, evenings and unsociable hours.

It would be great if you had

If we need to choose between candidates who meet the essential criteria, we may take these factors into account.

o   Experience in bar and catering work

o   An interest and knowledge of the theatre

Qualifications:

o   Good standard of literacy and numeracy.

o   CLAIT, ECDL or similar.

o   Personal License Holder.

o   SIA desirable.

o   First Aid desirable.

o   BSL desirable.

Terms & Conditions

Role name:  Theatre Assistant

Period of work

We are looking for:

6 x permanent staff on an annualised contract based on an average of 17.5 hours per week capped at a maximum of 35, typically consisting of 5 x 3.5 hour shifts.

AND also;

Casual staff on a zero hours contract who will be offered but not guaranteed work to support peak working times

All offers are subject to successful completion of a probationary period of three months

Pay: £9.50 per hour

Hours of work: Mainly evening and weekend work will be required. Overtime will be paid in line with BECTU/UK theatre agreement provisions which you can find more about here: https://members.bectu.org.uk/advice-resources/library/2586

Holidays: 20 days per year, increasing to 25 plus public holidays pro rata. The holiday year runs from 1 September to 31 August each year.

Notice period: The notice period will be one week

Location of work: Your main place of work will be The REP in Birmingham, but you may be required to work permanently or temporarily at other locations locally

Other benefits: Contributory staff pension, 3% employee and 5% employer

Non-contractual benefits: Free-to-use employee assistance service, Staff ticket discount, Staff discount in The REP food and drink outlets (when available)

 

There’s no such thing as perfection…

At the REP we don’t expect or look for the ‘perfect candidate’, instead we look for people who can positively contribute to our team. In return you will be given support and encouragement and all the right conditions to grow, succeed and be your best. We are committed to creating an inclusive workplace where difference is a strength and every unique voice and skill is recognised and valued.

For us, recruitment is more than a match against a job description, it’s about feeling excited to come to work every day and being proud of who you work with and for. We believe The REP is for everyone, so however you identify, whatever your background, if you feel that about this role then we urge you to please apply.

It’s important to us that The REP reflects the communities we serve and therefore we particularly welcome applicants from the global majority and D/deaf & disabled communities as these groups are not as well represented as we would like. We want our REP to be accessible and culturally rich, so we encourage you to celebrate and share your own cultural experience and knowledge of our city proudly in your application.

Diversity monitoring

Our ultimate aim is to have diversity of all kinds in every layer of the organisation and to help us keep track of our success we kindly ask you to complete an Equality and Diversity form alongside your application. Participation is voluntary but appreciated and your responses will not be shared with the recruiting managers.

Safeguarding 

The REP is committed to safeguarding, and operates an environment where all staff are expected to report any concerns about vulnerable people, or about the behaviour or practice of colleagues and other people they come into contact with.

Offers

Any job offer we make is subject to:

=         Receipt of 2 satisfactory references

=         Proof of eligibility to work in the UK

=         Role appropriate background checks

Director of Audiences & Media

Applying for this post

Whilst full time applicants will be considered, this position is a job-share opportunity and so applicants seeking a part time arrangement are particularly encouraged.

To apply for this post please go to our Careers and Vacancies webpage and upload your completed *application/CV, equality and diversity form and covering letter explaining how your skills and experience align with the requirements of the job description.

 Data from your diversity monitoring form will not be shared with the recruitment panel.

*we accept other forms of submission including video and audio recordings.

If you would like to request any adjustments to enable you to apply for this post or to fully participate in an interview, please contact RepTalent@birmingham-rep.co.uk

The deadline for receipt of applications is 24^th August 2021 at 12 noon.

Interviews will be held at the REP Theatre on 3^rd and 6^th September 2021

Guidance

Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.

In line with GDPR, your application will be retained securely for 6 months before being destroyed if you are unsuccessful.

Vacancies will generally close by the deadline, however, we reserve the right to close the vacancy early if we receive a high volume of suitable applicants. We therefore advise candidates to submit their applications as soon as possible if they wish to be considered for the role. Any applications made after the deadline will not be considered.

Role Summary

Established in 1913, The REP has an unparalleled history as a pioneering repertory theatre.  The forerunner and model for the RSC and the early National Theatre, it has been the home and launching place for some of the most exciting talent in UK theatre both past and present.  Today it is a producing powerhouse with three auditoria - The House, 820 seats; The Studio, 300 seats; The Door, 150 seats - as well as extensive on-site production facilities.

Under the new Artistic and Executive leadership of Sean Foley and Rachael Thomas the theatre is at a time of significant renewal, with the vision of being a national and international centre for artistically ambitious popular theatre in all its forms: comedies, dramas, musicals, dance-theatre and family shows.  Revivals, new work and commissions will play in all three theatres.

Many of its productions already go on to enjoy future life through commercial transfers and national/international tours and this aspect of the theatre’s work will increase.  The artistic programme also encompasses a flagship artist development programme, one of the largest schools’ engagement programmes of any theatre in the UK and a range of other creative learning projects.

In 2021 the theatre celebrates its 50th anniversary in its iconic building on Centenary Square, and in 2022 the city will host the Commonwealth Games, both landmark events for the theatre and city and offering unparalleled opportunities for The REP to develop its profile through celebratory programmes of work.

These are exciting times for The REP and the city of Birmingham. The UK’s 'second city’ is the youngest city in Europe, and the most multicultural city in the UK.  It is a city full of dynamism and energy, and currently undergoing its own renaissance as one of the fastest growing cities in the country.  

Part of the REP’s mission is to ensure that its programme is truly representative of the city it serves, and we aim to imaginatively engage with the people of Birmingham and the wider world to create productions that fill our theatres with its people.  In every endeavour, we promote inclusivity, diversity, and equality.

This is a senior role focused on growing The REP’s profile and impact as a cultural brand locally, nationally and internationally.  The successful candidate will lead on developing marketing, sales and communications strategies that successfully re-position The REP in the sector and in relation to its audiences and stakeholders and crucially helping the company to successfully navigate through the current COVID 19 pandemic and become a stronger brand and presence in the city and beyond as a result.

The post-holder will be a highly skilled marketing professional with the ability to develop the next chapter of The REP’s brand narrative.  They will demonstrate senior level experience combining creativity, commercial acumen, analytical skills and insight gained across roles in theatre and/or the cultural sector.  

They will be motivated to understand the richness, diversity and complexity of our audience and their motivations and aspirations in relation to The REP.  They will want to get to know Birmingham first-hand and its people as an essential starting point in connecting them with the work of The REP.  They will be a passionate advocate of theatre being for everyone regardless of background and means and strive to ensure that The REP’s audience is truly representative of the whole of Birmingham in all its rich diversity.

Main duties and responsibilities

Strategic & Commercial Leadership

o   Provide strategic leadership across marketing, sales, comms and development functions, developing creative and commercially focused strategies that support delivery of organisational vision and achievement of financial and audience targets

o   Contribute market-led insights to the development of the artistic programme and other projects - from the perspective of brand, audiences, income targets, etc.

o   Play a key role in organisational business planning and helping to shape the long-term vision for The REP

Brand Development

o   Continue the development and implementation of a re-invigorated brand narrative for The REP and once established maintain and refresh the brand as necessary and ensure all messaging is on brand.

o   Act as The REP’s ‘brand guardian’ – maintaining brand integrity across all touchpoints and engagements, internally and externally, championing the highest standards of execution and consistency

Marketing & Communications

o   Lead the development of creative copy and artwork for all REP productions

and evaluate marketing, sales and comms campaigns for all activities across the business

o   Establish content strategy in relation to all marketing and comms and ensure consistent alignment with brand narrative

o   Contribute to the development of a cross-departmental digital strategy that positions The REP as a digital innovator

o   Oversee the creation of all marketing collateral and ensure high standards of creativity, quality and accessibility are maintained across all types

o   Lead the development of an integrated comms strategy that combines external and internal comms encompassing advocacy and stakeholder management, press and PR, staff and trustees

Audience Development

o   Develop an imaginative and expansive audience development strategy to underpin continual growth and diversification of The REP’s audience and in particular to address the under-representation of specific communities in its audience demographic, always striving to understand our audience through data and local knowledge.

o   Develop The REP’s practice in relation to the development of disabled audiences, building upon the continuing legacy of the Ramps on the Moon initiative

o   Develop a network of ambassadors across the city who can effectively advocate for The REP and support development of audiences in areas of low representation

Sales & Ticketing

o   Establish overarching sales strategy to maximise income generation and set ticket prices, yield and sales targets for all productions

o   Develop, implement and evaluate innovative and structured ways to utilise spare ticket capacity for targeted audience development purposes

o   Ensure ticketing software is fit for purpose and functionality supports the development of the sales and fundraising functions

 

 

Development

o   Oversee the development and implementation of fundraising strategy with the Head of Fundraising

o   Provide leadership for development as an integral part of the department

o   Lead the development of marketing and comms to support achievement of fundraising targets

Networking & Advocacy

o   Act as a true ambassador both internally and externally for The REP - with media, influencers, stakeholders, peers, sector, artists, staff, etc.

o   Demonstrate commercial and creative thinking when representing the REP on boards/governance committees of relevant cultural and educational organisations/institutions

• General Responsibilities

o   Adhere to and implement the guidelines, procedures and policies of the company as detailed in the staff policies (available from the staff intranet).

o   Play a role in the life of the company and work across departments to develop a positive and engaged organisational culture including playing active and positive roles in staff forums/committee’s.

o   Be aware of, and comply with, rules and legislation pertaining to Health & Safety at work and abide by the procedures set out in the Health & Safety Policy.

o   Be aware of, and comply with, rules and legislation pertaining to data security, and GDPR, at work and abide by the procedures set out in the Data Protection Policy.

o   All staff are expected to demonstrate an understanding of, and adherence to, our safeguarding policy, including a duty to report any issues of concern. As a manager in a customer-facing team, you would have a role in supporting staff who have concerns about the safety of vulnerable people, and ensuring that appropriate reports are made in accordance with Safeguarding Procedures.

Any other duties

The duties and responsibilities set out should not be regarded as exclusive or exhaustive. The post-holder may be required to undertake other reasonably determined duties and responsibilities within the organisation which are appropriate with the level of the role without changing the general character of the post.

Key relationships

This role leads the Audiences & Media Team and will be managed by the Executive Director

You will be responsible for managing:

=         Head of Fundraising

=         Theatre Sales Manager

=         Marketing Manager

=         Agent for Change

This structure may change from time to time based on business need, but reflects the broad areas of responsibility and is indicative of the number of direct reports.

Internal

• Members of the Senior Management team
• Heads of Department across the organisation
• Members of the Board, and committees with oversight of departmental activities
• Staff groups, forums and trade unions as required

External

• Providers, suppliers
• Users of the theatre and the public

Person specification

You must have

If you do not demonstrate that you meet all these criteria you may not be shortlisted.

Skills & Knowledge

=         Excellent leadership skills – ability to lead a highly target-driven, sales-oriented team

=         In depth knowledge of income generation, pricing and target setting within a cultural ticket sales environment underpinned by significant practice

=         Extensive knowledge of brand development and management

=         Extensive sector specific knowledge across marketing, sales, comms and development

=         Ability to develop highly original marketing collateral, with strong creative judgement and a great eye for design

=         Research, analysis and evaluation skills with practised expertise in predicting consumer behaviour

=         Extensive knowledge of audience development strategies and techniques, especially in relation to under-represented communities

=         Strong commercial acumen, financial management and budgetary skills

=         Proven and persuasive communication and interpersonal skills – written and verbal

=         Excellent report writing skills for strategic documents including business plans, strategies and reports, with high levels of accuracy and attention to detail

=         Excellent knowledge of CRM systems and ability to use data extensively and intelligently for marketing and fundraising purposes

=         Excellent digital skills and knowledge with strong awareness of digital trends; especially confident and current in digital opportunities

Experience

=         Extensive experience of strategic leadership in a relevant role – or preferably roles - in theatre or a cultural environment

=         Development of strategies, plans and KPIs for a large and complex organisation combining charitable and commercial activities

=         Proven experience of increasing audiences and revenues

=         Demonstrable experience of diversifying audiences and increasing reach through sustained and innovative audience development work

=         Extensive experience of devising and delivering cross-platform and multi-channel marketing campaigns over a variety of products and projects and at different budget levels

=         Extensive experience working with metrics - financial/non-financial - and with practised techniques to underpin monitoring and tracking of performance, forecasting, etc.

=         Proven experience of effective brand re-positioning and brand development

=         Proven experience of developing effective and original marketing collateral with strong design appeal that delivers commercial outcomes

=         Development of a high performing team with a strong focus on sales and targets

=         Implementing and managing change

Education & Training

=         Degree level or equivalent education

=         Suitable marketing / sales / PR qualification

=         Evidence of continued professional development

It’d be great if you had

If we need to choose between candidates who meet the essential criteria, we may take these factors into account.

=         Knowledge of international theatre industry

=         Experience of marketing significant anniversary or other celebratory programmes of work

=         Experience of working at management level in a producing theatre

Terms & Conditions

Role name

Period of work

This is a permanent contract, subject to successful completion of a probationary period of 3 months

Pay

Up to £55k dependant on experience; pro-rata if part-time with some wiggle room for an exceptional candidate

Hours

Whilst full time applicants will be considered, this position is a job-share opportunity and so applicants seeking a part time arrangement are particularly encouraged.

Holidays

25 days per year plus public holidays/25 days, plus bank holidays. The holiday year runs from 1 September to 31 August each year.

Notice period

The notice period will be 12 weeks

 

Location of work

Your main place of work will be The REP in Birmingham, but you may be required to work permanently or temporarily at other locations locally

You may be asked to work temporarily in other locations in the UK. Your role may involve some international travel.

Other benefits

=         Contributory staff pension, 5% employee and 3% employer

Non-contractual benefits

=         Free-to-use employee assistance service

=         Staff ticket discount

=         Staff discount in The REP food and drink outlets (when available)

=         We actively encourage all staff to see shows as believe that being part of the REP product enhances everyone’s experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The REP's own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year

Offers

Any job offer we make is subject to:

=         Receipt of 2 satisfactory references

=         Proof of eligibility to work in the UK

=         Role appropriate background checks

There’s no such thing as perfection…

At the REP we don’t expect or look for the ‘perfect candidate’, instead we look for people who can positively contribute to our team. In return you will be given support, encouragement and all the right conditions to grow, succeed and be your best. We are committed to creating an inclusive workplace where difference is a strength and every unique voice and skill is recognised and valued.

For us, recruitment is more than a match against a job description, it’s about feeling excited to come to work every day and being proud of who you work with and for. We believe The REP is for everyone, so however you identify, whatever your background, if you feel excited about this role then we urge you to please apply.

It’s important to us that The REP reflects the communities we serve and therefore we particularly welcome applicants from the global majority and D/deaf & disabled communities as these groups are not as well represented as we want them to be. We want our REP to be culturally informed and accessible to all, so we encourage you to celebrate and share your own cultural experience and knowledge of our city proudly in your application.

Diversity monitoring

Our ultimate aim is to have diversity of all kinds in every layer of the organisation and to help us keep track of our success we kindly ask you to complete an Equality and Diversity form alongside your application. Participation is voluntary but appreciated and your responses will be anonymous and not shared with the recruiting managers.

Flexible working

We know flexibility is everything and we foster a working environment which is focussed on outcomes, not hours or being present. We actively encourage applications for job shares and flexible working and will make every effort to accommodate these requests

Safeguarding 

The REP is committed to safeguarding, and operates an environment where all staff are expected to report any concerns about vulnerable people, or about the behaviour or practice of colleagues and other people they come into contact with.