Events Production Manager

 

Job Title:                                        Events Production Manager

Department:                                   Events

Who you supervise:                       Senior Technicians, Technicians, Casual staff & Apprentices

Who you report to:                        Commercial Director

Probation Period:                           3 months

Salary:                                            £28,458 (Manager 2)

Holiday entitlement:                     20 days rising to 25 over 5 years + public holidays

Background

Unique Venues Birmingham (UVB) is a new venture between Birmingham Repertory Theatre (The REP) and the Library of Birmingham (LoB) to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city. 

The Events Production Manager is responsible for ensuring the safe and effective delivery of the technical requirements for a broad range of events including conferences, product launches, gala dinners, award ceremonies for UVB. The Company prides itself on delivering high quality events with exceptional service, working with an extensive list of corporate clients.

 The aim of your job is:

To drive profit for UVB through sale of technical services, equipment and other resources

To provide excellent customer service to customers and visitors of UVB

To provide efficient and effective supervision of all technical operations for UVB

To ensure the safety, comfort and wellbeing of customers and staff at all times

To maintain standards of quality in all areas of work

To ensure excellent communication between departments and teams

What your main duties cover:

Provision of excellent customer service to clients and visitors to events in UVB’s spaces.

Taking the lead in conjunction with the Sales Manager for events that have a large technical requirement

Seeing  projects through to completion from pitching for the business through to seamless onsite technical delivery

Efficient and effective communication with The REP’s technical & production departments and the clients on all physical and technical matters relating to events in the theatre spaces

Forward planning and coordination of all resources required to deliver all events

Ensure the efficient and competent set-up, run and de-rig, re-set lighting, sound, AV and stage equipment for events

Ensure the smooth and safe running of technical operations for events

Rota appropriate levels of technical support for all events

Liaise with potential and confirmed clients regarding the physical and technical specifications of the venues

Building and maintaining client relationships.

Liaise with clients (Library, catering, REP and third party hirers) regarding the physical and technical specifications of their events.

Work collaboratively with the Production Coordinator to understand any limitations on use of theatre spaces.

Work collaboratively with LoB staff to understand any limitations in use of LoB spaces and to ensure efficient and effective communication at all times.

Event administration to include staff and technical equipment cost proposals, cross-charging as appropriate and settlement account paperwork.

Ensure good housekeeping of the events spaces

Be active and competent in the use of Artifax to manage event & resource bookings.

Liaise with REPs production manager and visiting companies over the physical and technical needs of events that are programmed ‘over’ REP productions

Close liaison with other technical departments to promote a safe working environment and positive health and safety culture

Research new technical developments and implement appropriately

Manage resources effectively, maximising income and minimising expenditure wherever possible

Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection & Safeguarding

Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself

Support the organisation and its staff through the effective use of the performance management system

Any other reasonable duties required for the smooth running of UVB

Qualifications:

  • First Aid certificate is desirable
  • Full, clean driving license (3.5 tonnes) is essential
  • Industry recognised qualifications are desirable
  • IOSH is desirable
  • Trained in MS Office, Autocad and Artifax (preferable)

Previous Skills & Experience:

  • The ideal candidate should have a strong technical background, ideally from within a technical supplier or within a unique venue.
  • Competent in all aspects of rigging
  • Competent in use of various types of access equipment
  • Competent in installation and operation of stage, lighting & sound equipment
  • Experience of team leading, budgeting and scheduling
  • Basic carpentry skills
  • Able to work from scale drawings
  • Experience in a customer focused environment
  • An interest and knowledge of the theatre is desirable
  • Knowledge of current H&S legislation

Personal attitude/ attributes:

  • Positive and helpful attitude.
  • Flexibility, dedication and commitment.
  • Willingness to learn new skills and develop personally.
  • Able to manage time effectively.
  • Shows initiative and resilience when dealing with change.
  • Excellent planning and organisational skills.
  • Excellent communication and interpersonal skills.
  • Works well under pressure and to deadlines.
  • Understands the importance of good internal and external customer relations.
  • Able to cope with physically demanding work.
  • Reliable and takes a positive and enthusiastic approach to work.
  • Ability to work weekends and evenings and anti-social hours.

CORE COMPETENCIES OF POST:

UVB uses a competency framework to describe the abilities and personal attributes that are displayed by people who are successful in this particular position.  We use the framework during selection, performance appraisals and change management processes.

=         Achieving Results – actively contributes to organisational success at various levels

=         Ability To Work On Own Initiative – responds to challenges and takes responsibility

=         Flexibility – supports success through being prepared to change

=         Problem Solving – evaluates situations, identifies options and acts on the conclusions

=         Safety Orientation – actively considers the safety and wellbeing of self, customers and staff

=         Team working – works collaboratively with others to achieve common goals

=         Time Management – plans and exercises control over time allocated to activities

=         Managing Others – motivates people to increase performance and achieve job satisfaction

=         Planning and Organising – plans, schedules and prioritises tasks to deliver a programme

=         Setting Objectives – provides clear and achievable goals and monitors progress

=         Expertise In Role – has prolonged or intense experience of practice or education in role

=         Decision Making – considers options and is confident in acting decisively

Location

UVB

Department

Events

Salary

£28458

Closing Date

Sun, 25 Feb 2018

Apply Now

Events Technician - Unique Venues Birmingham

Job Title:                                             Events Technician

Department:                                      Events

Who you report to:                         Event Production Manager

Who reports to you:                       apprentice technicians, casual technical staff

Salary:                                                  £19326 (Officer grade 1)

Probation Period:                            1 months

Holiday entitlement:                     20 rising to 25 days + public holidays

 

Background:      

The Events Technician works as part of a team to deliver the technical requirements for all events for UVB  across The REP and Library of Birmingham.

The aim of your job is:

To provide excellent customer service to customers and visitors to UVB

To provide efficient and effective supervision of all technical operations for UVB

To supervise and deliver the safe and efficient set up and running of events

To ensure the safety, comfort and wellbeing of customers and staff at all times

To maintain standards of quality in all areas of work

To ensure excellent communication between departments and teams

To actively contribute to the running of the Technical Department

What your main duties cover:  

Provision of excellent customer service to clients and visitors to events in UVB’s venues and spaces.

Efficient and effective communication with UVB’s technical team and the clients on all physical and technical matters relating to events.

Efficiently and competently set-up, run and de-rig, re-set lighting, sound, AV and stage equipment for events.

Ensure the smooth and safe running of technical operations for the events.

Liaise with potential and confirmed clients regarding the physical and technical specifications of the venues.

Liaise with clients (Library, catering, REP, third party hirers) regarding the physical and technical specifications of their events.

On-sell technical services, equipment and facilities 

Ensure good house keeping of the events spaces.

Meet and greet clients on arrival and provide health & safety and building inductions

Perform minor repairs and maintenance on technical equipment.

Be active and competent in the use of Artifax to manage event & resource bookings.

Close liaison with other technical departments to promote a safe working environment and positive health and safety culture.

Research new technical developments and implement appropriately

Manage resources effectively, maximising income and minimising expenditure wherever possible.

General:

Maintain a high standard of appearance when working with the public.

Liaise with relevant Library of Birmingham staff as and when necessary.

Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety and Data Protection.

Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself.

Support the organisation and its staff through the effective use of the performance management system.

Any other reasonable duties required to ensure the smooth running of the UVB.

Qualifications

      City and Guilds / NVQ level 2 and 3 Diploma / apprenticeship or equivalent in an electrical or technical qualification is desirable

      BTEC National Certificate is desirable

      First Aid certificate is desirable

      Full, clean driving license (up to 3.5 tons) is essential

Practical skills

      Public relations and conflict management skills

      Organisational skills and ability to co-ordinate several events at once

      Good written, mathematical  and verbal skills

Previous Experience:

      1-2 years technical experience in commercial events environment

      Computer Literate in Microsoft Office, Artifax, Vectorworks and AutoCAD is desirable

      Knowledge of the Health & Safety legislation is essential

      Scheduling and contract administration

      Supervisory experience

Personal attitudes:

      Positive, proactive, self motivated and flexible approach

      Genuine interest in the Arts

      Ability to cope with physically demanding work

      A willingness to work evenings, overnight and at weekends when necessary

      Comfortable working at heights

      A desire to learn and develop

      Be able to show initiative and resilience when dealing with change

Competencies:

UVB uses a competency framework to describe the abilities and personal attributes that are displayed by people who are successful in this particular position.  We use the framework during selection, performance appraisals and change management processes.

Achieving Results – actively contributes to organisational success at various levels

Customer Orientation – positively influences customer opinions and behaviour

Safety Orientation – actively considers the safety and wellbeing of self, customers and staff

Ability To Work On Own Initiative – responds to challenges and takes responsibility

Communication – ensures good flow of relevant information to create mutual understanding

Flexibility – supports success through being prepared to change

Team working – works collaboratively with others to achieve common goals

Time Management – plans and exercises control over time allocated to activities

Location

UVB

Department

Events

Salary

£19,326

Closing Date

Sun, 04 Mar 2018

Apply Now