Our Place

Keeping You Safe

We are thrilled to be opening our doors again and to be welcoming you back into the theatre. To help you to feel safe and enjoy your chosen performance, we have introduced a series of new safety measures.

To limit unnecessary journeys and contact, please book your tickets online and either print at home or display on your mobile
We have limited the number of seats that are available to book so that you and your party will not be sitting within 2 metres of another party
Seating in our foyer will also be spaced out in this way
To assist the NHS Test and Trace Service, we will collect your contact details at the time of booking (if not already known)
If you feel too unwell to attend on the date of your performance, we are happy to offer a credit note for another performance (subject to availability)
Contactless temperature checks will be carried out at point of entry
In line with the government's guidance, you will be required to wear a face covering whilst in the building (unless you are unable to do so safely)
You will be able to use hand-sanitising stations, which have been positioned throughout the building
You will be directed around the building via new signage to limit unnecessary contact with others
Where closer contact may be needed, such as at our box office counter and bars, we have added screens
Enhanced cleaning is taking place across the building
We will be asking customers to enter the auditorium at different times, based on their seats, to limit contact
We cannot admit latecomers and a cloakroom service will not be available, so please avoid bringing large bags